AppWorx Corporation: City of Albuquerque Partners With AppWorx Corporation to Orchestrate and Manage Complex IT Processing
City of Albuquerque Partners With AppWorx Corporation to Orchestrate and Manage Complex IT Processing BELLEVUE, WA — (MARKET WIRE) — November 14, 2006 — AppWorx Corporation today announced that thecity of Albuquerque, New Mexico has implemented AppWorx process automationsoftware
to better manage citywide application processing. AppWorx ensuresaccurate and timely execution of the IT processes that support the city’scritical business processes.
“Many of the processes that our citizens depend upon cross multipleapplications and operating systems,” said Jim Reed, production controladministrator, city of Albuquerque. “As we migrated to Oracle’s®PeopleSoft Enterprise, it became obvious that we needed a tool toorchestrate and manage processing within and among the other applicationsin our IT environment.”
PeopleSoft’s onboard scheduling tool was unable to handle the city’scomplex utility billing processes. Employees were faced with manuallysubmitting tasks each night, one at a time. Manual submissions are slow,prone to data-entry errors and can allow a process step to run out ofsequence. They also relegate valuable IT staff resources to reactive,mundane tasks.
AppWorx Website
AppWorx PeopleSoft Solution
The city tested, implemented and put AppWorx into production in less thansix weeks. Using AppWorx automation, Reed can apply multiple conditionallogic statements to individual steps within a process flow — removingmanual touch points and enforcing event-driven business rules to reducerisk, increase visibility and compress processing timelines.
“We’ve been able to automate many of the manual bottlenecks in our processflows and can orchestrate entire end-to-end processes,” said Reed. “Thatfunctionality, coupled with automatic error notifications, has allowed usto focus on IT innovation rather than application babysitting.”
“Application process automation is a sure way to reduce IT operations costswhile improving the efficiency, accuracy and visibility ofcross-application, cross-platform business processes,” said Dan McCall,COO, AppWorx Corporation. “We’re excited to welcome the city of Albuquerqueto our growing list of governmental customers seeking a single point ofcontrol for their disparate application landscapes.”
About AppWorx Corporation
AppWorx Corporation is a leading provider of application automation andscheduling products that ensure core business processes run faster, moreaccurately and without interruption. AppWorx fully automates businessprocesses across multiple applications, enabling organizations to speedapplication implementation, exceed IT service level agreements, lowerapplication lifecycle costs, and accelerate the delivery of informationthroughout the organization. AppWorx has successfully improved efficiencyand reduced IT operating expenses for more than 600 organizationsworldwide, including Citibank, DoubleClick, Eastman Kodak, eBay, GeneralElectric, Gymboree, Motorola, New York Stock Exchange, Panasonic, SunMicrosystems, Symantec, Toshiba and Verizon. For more information visitwww.appworx.com or call 1-877-APPWORX.
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